null Skip to main content

FAQs

branches-flower-bar-hilton-head-7.jpg

Where is Branches located? We are in the Village at Wexford shopping center on Hilton Head Island, close to the British Open Pub. Parking is free! Our address is 1000 William Hilton Parkway 29928 Suite E6 - we are between Evelyn & Arthur and Pretty Papers.

Can I get fresh florals or live plants from Branches? While our high-quality designs look like the real thing, no: we do not offer fresh floral or plant design services. We specialize in permanent (artificial) florals and plants that are "faux real" and last many seasons with easy, minimal care. Ask us about options that are great for indoor/outdoor use. Read our DISCLAIMER HERE.

Why specialize designs that are "faux real"? "Permanent" botanicals and florals are perfect for busy people who live life on-the-go but who want beautiful, fresh looking designs to greet them and their guests in their homes or offices... and that need little maintenance and last through the seasons. As a family who started in the fresh floral business with years of growing up in fields and greenhouses, we -know- what fresh stems should look like. Our selections are carefully curated and we only source the highest quality faux stems, flowers, and botanicals that could fool even the most skilled gardeners.

I'd like to get a custom design made, can Branches help? You bet! Custom "faux real" designs are our signature service and we love to create one-of-a-kind creations for you and your loved ones. CONTACT US to schedule an appointment. Bring your own container or purchase one from us! READ MORE HERE on how to schedule and prepare for a design consultation appointment. Please allow 4-7 days for production (up to 10 days during holiday season) - plan ahead! Designs that require turnarounds in 72 hours or less will incur additional labor and rush fee charges.

Does Branches carry fresh macarons? YES! Our florals may not be "fresh," but our macarons sure are! We are proud to be Hilton Head's home to the Savannah-based Marche de Macarons and carry their traditional and seasonal flavors. **Note that we are limited to the available deliveries from the Savannah bakery.** Call ahead or email info@branchesdesigns.com for large or custom orders (gift boxes & wrapping available) or to inquire about special flavors. 

What else can I find at Branches? We love supporting local artists and small creative artisans, so we offer unique gifts like jewelry, accessories, home decor, books, artwork, holiday decor, and so much more. We also specialize in "found goods" that are salvaged pieces or antiques from our many "pickin trips" -- sometimes we turn them into unique pieces of art or "upcycled" functional items for your home!

What if I have a unique container or family heirloom I want used for a design? We LOVE working with special, well-loved pieces to give them new life and add something unique to your home or office. Bring it in or contact us with your thoughts or ideas... we're here to help! READ HERE on How to Prepare for a Design Consultation.

Does Branches offer classes? (*NOTE: Due to COVID-19, we will not be holding in-person classes or demos until further notice. Follow us on social media and our email newsletter to take part in our virtual workshops to do from home!) You bet! We hold monthly "demos" if you want a "watch & learn" educational classroom experience on a variety of home and design topics; we also offer workshops if you're looking for a more "hands-on" experience. SIGN UP HERE to get notifications on classes and offerings.

Want to host a private class with friends at the shop or bring the designers to your gatherings? We can do that, too! EMAIL US to inquire for more details. (Note: Classes are "dismissed" during holiday months to accommodate our busy season.)

What are Branches store hours of operation? Our hours are Monday - Saturday 10:00am - 5:00pm. We are closed on Sundays and major holidays.

Do you ship? Heck yes! We offer ground shipping for orders on products and designs in our online store and in the shop (no need to pack it up to drive home from your visit to Hilton Head!). Need it expedited? Call us at 843-785-2535 to inquire if we can accommodate a rush order (rush fees will apply). Curbside pick-up and pick-up in the shop with online orders is always available, too.

How about deliveries? Unfortunately we do not offer deliveries at this time. Curbside delivery is available for easy pick-up!

How can I keep up with the fun at Branches? You can find us all over social media for daily updates on florals, events, news, video "how-to's," and general Branches hilarity:

What's this about Pie Day Friday? We are sad to announce that we've had to unfortunately say "good-bye" to the Flour Pot Baker's goodies and our Pie Day Fridays. Baked goods will not be returning for the foreseeable future... but who knows?!