We are so excited to host our 'New & Improved' Holiday Open House, a new take on a favorite Branches holiday tradition. Enjoy a unique holiday shopping experience in a socially-distant friendly atmosphere.
Spots are selling quickly, grab your spot before they sell out!
Please read the FAQ's below to learn more!
About this Event
We are thrilled to debut our "New & Improved" Branches Holiday Open House Experience Nov 6, 7, & 8 2020 at Branches in the Village at the Wexford.
Join us for a FUN filled holiday experience at the shop to include:
- A one-hour semi-private, reserved ticketed shopping experience in a socially distance friendly atmosphere (Fri & Sat 10am - 6:30pm; Sun 12 - 4:00PM)
- Hands-on designer assistance during your reserved shopping appointment
- Outdoor "mini market" in our courtyard to shop local makers & vendors before and after your reserved time
- Holiday fun, goodies, raffles, giveaways, & so much more!
HOLIDAY OPEN HOUSE FAQS
Where is the event located? Both the VIP Night (Nov 5) and our weekend general admission with mini-market (Nov 6, 7, & 8) will take place at the Branches shop at the Village at Wexford on Hilton Head Island, SC.
Can I purchase tickets in the store or over the phone? Using the ticket link provided through EventBrite is the easiest way to make sure your spot is instantly secured! We will be in the shop to assist you with navigating the purchase of your tickets during regular store hours 10am - 5pm Mon - Sat. Please note requests via email or phone are not considered reserved until a payment has been made. No tickets will be held without payment.
When will ticket sales end? Pre-registration ticket sales will close on Wed, Nov 4th. If space allows, there may be “at-door” tickets available on day-of event at $15/person, but spots are not guaranteed.
Can I purchase more than one ticket? Yes, you may! However, please have the 1st/last name, email, and cell phone number available for each of your guests as you will need this information to register additional participants.
What if I change my mind on time/date I want to come? Unfortunately we cannot guarantee changes to your time once the ticket is purchased (especially if the newly requested date or time is sold out). Note there will be a rescheduling fee of $5.50 + credit card fee if we are able to accommodate a change. Changes are not guaranteed.
Are tickets refundable? No; tickets are not refundable. We are donating a portion of our proceeds to an amazing local organization, Pockets Full of Sunshine, in the spirit of holiday giving, so know the sale of your ticket is going to a good cause. You may give your ticket(s) to another guest, but please make sure to contact us to notify us of the changes.
Will there be food? Due to concerns and complications with the COVID pandemic, we will not be hosting the chili lunch. However, your ticket does include a boxed package of signature treats to take home and enjoy while you decorate with your new holiday finds from Branches!
Will there be light-blocks? You bet!
Will Vicki be there? We are keeping our dear mother, Vicki, safely tucked away behind the scenes this year. Don’t worry, she will be there with us in (the Christmas) spirit and part of the holiday open house magic! (We tried finding a snow globe we could put her in so she could still participate, but alas, they don’t make a life-size one… bah humbug!)
What if I need more than an hour to shop? Due to the high demand of our guests and small-but-mighty capacity of our team, we want to make sure all our guests are treated fairly with the one-hour time limit. It’s important that we have time to refresh the shop (and ourselves!) and follow safety/cleaning protocols between sessions. We will be there to assist and make the checkout move quickly to make the most of your hour!
Do I need a ticket for the mini-market in the courtyard? Our mini-holiday market (Nov 6, 7, & 8) featuring favorite Branches vendors is complimentary – no ticket required. Feel free to come early before your session or stay after to shop for additional gifts, goodies, and more from locally made artisans and makers! Note that the mini-market will be held during the weekend daytime events only.
Can I place items on hold? Items cannot be held without a secured payment during the Holiday Open House weekend. You can call us at the shop to purchase over the phone if you feel like you missed something (and if it’s still available, of course!).
What about custom designs? While we love designing custom items, no, we will not be accepting custom design orders during the Open House weekend. We will be happy to schedule you for an appointment for a later time and date!
What if I have a friend or family member who comes last minute and wants to join? Due to capacity limitations, we cannot guarantee there will be a walk-up/”at-door” option for additional last minute guests. They can always shop the outdoor mini-market if your requested time slot is sold out!
Will masks be required at the events in the shop? Yes, the safety of our guests (that's YOU!) and our team is of top priority. We will be asking all participants to wear their masks. (Will there be prizes for festive ones? There just might be! ;)
Don’t see your question answered here? Please fill out the contact form below!
NOTE from Sarah & Lauren:
Please know the health & safety of our guests, vendors, and Branches team are of utmost concern – your gracious participation and “merry” disposition during our Holiday Open House is so greatly appreciated. Know that we are trying our very best to host a lively and FUN event while being cautious and careful with the people we love and cherish so much. Thank you to all our beloved Branches customers, family, and friends as we host this unique holiday experience – we are so excited!
Contact Branches at 843-785-2535 or email@example.com for more information.